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We believe in personal service. Peter Plotkin, our President,
personally visits each new prospective account to familiarize
himself with the needs of our new potential customer. One of the
unique and fun aspects of this process is a "tasting" of the
products requested and that might be of interest. During this
tasting, Peter answers and questions and provides all the
information necessary to begin our relationship and service.
Product use is closely monitored throughout the first months of
operation to determine the optimum mix. Sales revenues and
product usage is recorded daily. Products are eliminated or
their stock levels increased based on consumption, until we
generate the highest revenue possible.
Superior Vending services every machine, every day
in all of the districts in which we operate. These districts
include:
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Scarsdale
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Eastchester
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Northern Westchester BOCES
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Dobbs Ferry
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White Plains
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Port Chester
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Rye
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Darien, CT
In addition, our technicians and a route
supervisor are also on staff and
available for immediate service needs.
Our schedules position our school route men near the busy
cafeterias during lunchtimes, in communication with the office via
Nextel radio, and ready to respond to any machine problem
immediately.
Superior Vending Services uses a state-of-the-art, industry
specific computer system, otherwise known as MEI. Our network
provides complete cash accountability, inventory control, item-level
merchandising, vended snack tracking and forecasting, taxes,
commissions and financial analysis.
Our fully-integrated vending software solution combines the power
of Windows-based software with the precision of a state-of-the-art
handheld. It is powered by Microsoft's SQL Server 2000 for multi
site warehouse operations. Our system can handle unlimited advanced
scheduling, and unlimited Bar-Codes per product, with unprecedented
precision and accountability.
To provide the best possible service, we track the time and date
of incoming service calls and offer a prompt resolution. We track
problem descriptions and a technician is immediately assigned.
Reports and other data is available to quickly recognize problem
accounts that need replacing or servicing.
    
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